# Snap IT > Snap IT is a managed IT support and cyber security provider (MSP) based in Poringland, Norwich, serving businesses across Norwich, Norfolk and Suffolk, with clients as far as Cambridge, Ipswich, King's Lynn, Colchester and London. Fully managed and co-managed IT support with security built in, one flat monthly fee per user, named engineers, and a two-month money-back guarantee. Every page on this site is also available as clean markdown: request it with an `Accept: text/markdown` header (content negotiation; HTML stays the default). Public API (contact enquiries, domain lookup): catalog at https://www.snap-it.co.uk/.well-known/api-catalog (RFC 9727), docs at https://www.snap-it.co.uk/api-docs, OpenAPI at https://www.snap-it.co.uk/api/openapi.json Key facts: - Phone: 01603 980260 · Email via https://www.snap-it.co.uk/contact - Address: Suite GF5, Roxburgh House, Rosebery Business Park, Poringland, Norwich, Norfolk, NR14 7XP, United Kingdom - Cyber Essentials Plus certified; named in the Channel Futures MSP 501 "MSPs to Watch" lists (2024, 2025, 2026) - 5:1 client-to-technician ratio held deliberately; 4 minute average response against a 30 minute SLA; rated 5.0 from 61 Google reviews - Ideal client: 10 to 150 employees, professional services and manufacturing; legal entity SNAP IT LIMITED - On-site in Norwich within the hour when needed; 24/7 SOC-monitored EDR on every managed device ## Services - [Fully Managed IT Support](https://www.snap-it.co.uk/it-support): A whole IT department in one team — unlimited support, security included, one flat monthly fee - [Co-Managed IT Support](https://www.snap-it.co.uk/co-managed-it-support): Specialist depth, 24/7 monitoring and overflow cover for in-house IT teams — a partnership, not a land grab - [Cyber Security](https://www.snap-it.co.uk/cyber-security): 24/7 SOC-monitored EDR, phishing simulation, dark-web monitoring, security awareness training - [Cyber Essentials Certification](https://www.snap-it.co.uk/cyber-essentials): Assessment handled end to end — gaps fixed, business certified, fast - [Cyber Essentials Plus](https://www.snap-it.co.uk/cyber-essentials-plus): The audited tier with independent technical verification — prepared and passed first time - [Penetration Testing](https://www.snap-it.co.uk/penetration-testing): External, internal, web app and phishing tests with clear, fix-focused reports - [AI & Digital Transformation](https://www.snap-it.co.uk/ai-transformation): Microsoft Copilot rollout, AI readiness, secure guardrails and process automation - [Business Connectivity](https://www.snap-it.co.uk/connectivity): Business broadband, leased lines, SD-WAN — designed for uptime and monitored continuously - [Cloud VoIP Phone Systems](https://www.snap-it.co.uk/voip): Mobile apps, Teams integration, call analytics, no on-prem PBX - [Structured Cabling](https://www.snap-it.co.uk/structured-cabling): Certified Cat6/Cat6a, fibre, server rooms and office fit-outs, with free site survey - [Business WiFi Installations](https://www.snap-it.co.uk/wifi-installations): Site surveys, enterprise access points and full-coverage wireless - [All services](https://www.snap-it.co.uk/services): Overview of everything Snap IT does ## Locations - [Areas we cover](https://www.snap-it.co.uk/locations): IT support across Norfolk and Suffolk — local knowledge, fast response - [IT Support Norwich](https://www.snap-it.co.uk/it-support-norwich): On-site within the hour, named engineers, one bill - [IT Support Norfolk](https://www.snap-it.co.uk/it-support-norfolk) - [IT Support Ipswich](https://www.snap-it.co.uk/it-support-ipswich) - [IT Support Cambridge](https://www.snap-it.co.uk/it-support-cambridge) - [IT Support King's Lynn](https://www.snap-it.co.uk/it-support-kings-lynn) - [IT Support Colchester](https://www.snap-it.co.uk/it-support-colchester) - [IT Support London](https://www.snap-it.co.uk/it-support-london) ## Sectors - [Accountants](https://www.snap-it.co.uk/accountants): Tax-season ready, audit-ready, built around Sage, Xero and client data obligations - [Solicitors & Law Firms](https://www.snap-it.co.uk/solicitors): SRA and Lexcel-aligned security around matter files and privileged correspondence - [Estate Agents](https://www.snap-it.co.uk/estate-agents): Branch support with enterprise-grade security around buyer, seller and mortgage data - [Recruitment Agencies](https://www.snap-it.co.uk/recruitment-agencies): CRM uptime, candidate data security and high-deliverability email - [Manufacturing](https://www.snap-it.co.uk/manufacturing): OT/IT convergence, shop-floor connectivity, MRP/ERP uptime, supply-chain security ## Free tools - [Calculators & tools](https://www.snap-it.co.uk/calculators): Free, no-sign-up IT and security tools - [Email Security Check](https://www.snap-it.co.uk/email-security-check): Instant SPF, DKIM and DMARC check for any domain, explained in plain English - [Email Impersonation Check](https://www.snap-it.co.uk/email-impersonation-check): Can criminals send email pretending to be you? Instant DMARC verdict - [Cyber Score](https://www.snap-it.co.uk/cyber-score): Tick the security measures you have and get an instant score out of 10 - [IT Provider Review](https://www.snap-it.co.uk/it-provider-review): Rate your current IT provider red, amber or green - [Cyber Posture Audit](https://www.snap-it.co.uk/posture-audit): A straight-talking review of your security gaps ## Guides - [Blog](https://www.snap-it.co.uk/blog): IT and cyber security tips, guides and updates - [How to choose an IT support company in Norwich and Norfolk](https://www.snap-it.co.uk/blog-choosing-it-support-norwich): the pillar guide to comparing providers - [What does IT support cost for a Norfolk business?](https://www.snap-it.co.uk/blog-it-support-cost-norfolk): pricing models and honest ranges - [How to find the best-rated IT support in Norwich using Google reviews](https://www.snap-it.co.uk/blog-best-rated-it-support-norwich) - [Questions to ask an IT provider before you sign](https://www.snap-it.co.uk/blog-questions-to-ask-it-provider) - [Fully managed vs co-managed IT: which suits your Norfolk business?](https://www.snap-it.co.uk/blog-fully-managed-vs-co-managed) - [Switching IT provider in Norfolk without the disruption](https://www.snap-it.co.uk/blog-switching-it-provider-norfolk) - [Cyber Essentials for Norfolk and Suffolk businesses: a plain-English guide](https://www.snap-it.co.uk/blog-cyber-essentials-guide-norfolk) - [Email security for Norwich businesses: SPF, DKIM and DMARC explained](https://www.snap-it.co.uk/blog-email-security-norwich) - [IT support for accountants and solicitors in Norwich](https://www.snap-it.co.uk/blog-it-support-accountants-solicitors-norwich) - [IT support for manufacturers in Norfolk](https://www.snap-it.co.uk/blog-it-support-manufacturers-norfolk) - [Why emails go to junk — and how to fix it](https://www.snap-it.co.uk/blog-emails-going-to-junk) - [Email spoofing and DMARC explained](https://www.snap-it.co.uk/blog-email-spoofing-dmarc) - [How to protect your domain name](https://www.snap-it.co.uk/blog-protect-your-domain-name) - [AiTM attacks: phishing that beats MFA](https://www.snap-it.co.uk/blog-aitm-attacks-lunch-and-learn) - [Microsoft 365 cost calculator and licensing guide](https://www.snap-it.co.uk/blog-microsoft-365-cost-calculator) - [Microsoft 365 Business Premium: a breach waiting to happen?](https://www.snap-it.co.uk/blog-business-premium-breach-waiting-to-happen) ## Company - [About Snap IT](https://www.snap-it.co.uk/about): Our story, values and the two-month money-back guarantee - [Trust Centre](https://www.snap-it.co.uk/trust): Certifications, controls, subprocessors and security documentation - [Service Status](https://www.snap-it.co.uk/status): Live status of Snap IT and supplier services - [Events](https://www.snap-it.co.uk/events): Webinars, workshops and meetups across Norfolk and Suffolk - [Contact](https://www.snap-it.co.uk/contact): Call 01603 980260 or send a message ## Optional - [Privacy Policy](https://www.snap-it.co.uk/privacy) - [Terms](https://www.snap-it.co.uk/terms)